Full Time Area Information Center Information and Referral Specialist
South Plains Association of Governments
Lubbock, TX
Full-time
Information Services / Technology (IT)
Posted on October 19, 2018
South Plains Association of Governments is accepting applications for the following position: Full Time Area Information Center Information and Referral Specialist, 2-1-1 Texas South Plains
Duties include:
- Answer phone inquiries for information regarding community services;
- Provide appropriate referrals to clients from internal database;
- Seek follow up response regarding outcomes and effectiveness of referral(s);
- Attend program related trainings;
- Attend appropriate community meetings to network and make community contacts for resource possibilities.
Required knowledge, skills, and abilities:
- Basic knowledge of community resources;
- Computer knowledge required;
- Effective communication skills both oral and written;
- Bilingual ability (English and Spanish) preferred;
- Ability to work well with all types of people.
- Baccalaureate degree (or currently enrolled) in social sciences, public or business administration, education, or related field OR Associates Degree (or currently enrolled) in appropriate field and two years of experience with non-profit community in the South Plains region or any appropriate combination of training and experience that provides the required knowledge, skills, and abilities.
EOE