Guest Services/Resident Assistant
IHS Institute for Human Services Inc.
Honolulu, HI
Full-time
Social Service
Posted on October 19, 2020
Responsibilities:
- Responsible for facilitating the safety and welfare of IHS guests, visitors, and volunteers.
- Maintain the cleanliness of shelter; will uphold policies, and provide assistance while treating guests with respect and dignity.
- Provide client support and share community resources that are available to our guests.
- Document daily, supervise in-house and community volunteers and provide support to other programs when needed.
Requirements:
- Available to work a flexible schedule that includes evenings, weekends, and/or overnight shifts.
- Able to multi-task, work independently and exercise good judgment.
- Possess good written communication and basic computer skills to ensure accurate and timely documentation.
- Have at least 1 year experience in providing excellent customer relations, conflict resolution, and/or homeless services with crisis prevention and response.
- Knowledge or training in Human Services, CPR/First Aid/AED preferred. High School diploma or equivalent required.
IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and an employer of National Service.