Career Pathway Technician
Career Pathway Technician:
Full time – Lewistown.
Requires travel across Mifflin County. Closing date to apply 2/15/21
JOB LOCATION: This position requires travel throughout Mifflin County with primary work location within Lewistown, PA.
JOB ASSIGNMENT: Workforce Programs (Your Employment Services (YES) to the Future / Out-of-School Youth (OSY) contract; Work Attributes Toward Careers in Health (WATCH); and Direct Care Workers Heroes Program)
ORGANIZATIONAL RELATIONSHIP: The position reports to the YES Project Program Manager, and in their absence to the Workforce Supervisor.
JOB DESCRIPTION: The Career Pathway Technician is responsible for recruitment, assessment, intake, orientation, and case management services for the Workforce program participants. Implementing an intensive case management approach, the Career Pathway Technician will work collaboratively with workforce development, education, employer, human services and community partners to provide educational and career exploration and counseling, coordinate support services, and facilitate engaging educational and work experiences as a means to connect participants to a sustainable career path.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Implement a trauma-informed and strengths-based approach to case management. Strive to engage participants by developing quality staff-participant relationships including facilitating negotiation and resiliency skills in order to minimize barriers.
- Conduct outreach and recruitment of Workforce participants within the designated service area.
- Conduct intake and secure documentation to ensure each applicant’s suitability and eligibility according to each program’s requirement. income and participant eligibility using participant eligibility checklist, suitability checklist and collecting appropriate documentation for participant files.
- Coordinate and leverage services, including but not limited to, PA CareerLink® programs and services, TANF (Temporary Assistance for Needy Families), Project ELECT, Adult Education programs, bridge courses, apprenticeships, and Integrated Education & Training (IET) courses to ensure academic and career preparation.
- Collaboratively work with each participant to identify participant’s barriers to success and assist the participant in developing strategies to minimize those barriers; leveraging public, private, and community-based services to meet participant’s needs.
- Illustrate how a career pathway can guide and promote career advancement leading to self-sufficiency.
- Consult with colleagues, educational institutions, program personnel, and other service agencies on a regular basis to improve and maintain an appropriate instructional process and program.
- Tailor schedules and direct service for the attainment of program performance measures; assist in the assessment of existing educational curricula for career readiness and in the development of revised, expanded, and new programs.
- In partnership with the participant develop and maintain an individual service/development plan. Coordinating services with education institutions, social service agency representatives, and program staff to attain each participant’s short- and long-term goals.
- Act as an advocate/liaison of the participant in education programs, training, social service, and other appropriate entities and with employers.
- Assist participants with transportation to program activities when necessary.
- Maintain a current, up-to-date online calendar.
- Provide monthly reports and a synopsis of activities.
- Conduct comprehensive assessments when necessary and according to program guidelines.
- Plan, develop and deliver workforce career service workshops.
- Assist in participants with employment, postsecondary or the military.
- Record and track all workforce activities, program services, case notes and outcomes in the appropriate database within 7 days of service.
- Provide documentation for all outcomes, program services and support services; maintain and complete required participant records as part of accountability standards that facilitates the monitoring of progress towards performance measures.
- According to program guidelines, conduct career exploration with participants, develop and monitor job shadows, paid internships and On-the-Job Trainings; and maintain required paperwork
- According to program guidelines, monitor paid internship worksites, review paid internship policies and procedures with worksite supervisors, and maintain regular communication with the worksite documenting communication in the appropriate database.
- Conduct appropriate follow-up according to program guidelines.
- Conduct networking and employer engagement activities providing opportunities for employers to participate in job clubs, guest speaking events, workshops and leadership activities.
- Provide information for program evaluation and use evaluation results for program modifications improvement.
- Perform proficient correspondence, reports and other materials related to the operation of the program.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- An Associate’s degree in human services or a related field with some prior work experience in human service, direct services or related field or will consider a High School Diploma/equivalent General Education Diploma (GED) and minimum six (6) years of relevant direct services work experience. An Associate’s degree or higher is preferred.
- Demonstrated experience working with target population; and experience working or coordinating services with education, social service agencies desired.
- Ability to develop and maintain positive and collaborative relationships using diplomacy and tact with partners, staff, and clients - both internal and external.
- Computer experience with Microsoft Word, Excel, Outlook, data entry, email and effective use of the Internet; experience managing file sharing with Google Drive, Google applications, and conducting virtual meetings with Zoom, Microsoft Teams and/or other platforms is required.
- Excellent oral, written and organizational skills are required.
ADDITIONAL ELIGIBILITY QUALIFICATIONS:
- Current, approved Act 34 (PA State Police), Act 151 (PA Child Abuse Registry) and Act 114-FBI Fingerprint clearances are required and must be renewed at appropriate, specific intervals pursuant to Act 153 of 2014 (revised Act 15 of 2015).
- Current, approved Act 126 Mandated Reporter Training certificate showing completion of a minimum of three (3) hours training every five (5) years.
PROFESSIONAL DEVELOPMENT REQUIREMENTS:
- Attend all required meetings, and trainings to maintain accurate and current knowledge and skill sets related to programming.
- Attend relevant conferences, trainings, and in-services to maintain and enhance professional development as recommended by the immediate supervisor or required of the position.
PHYSICAL REQUIREMENTS:
- Physically able to manage activities including considerable bending, stepping, stooping; climbing in and out of car unassisted.
- Sedentary – able to sit for extended periods of time, but may involve walking and standing (periodically as required), is able to lift and carry up to thirty (30 lbs.) pounds.
- Dexterity – finger movements (computer keyboard, calculator) eye hand coordination (office equipment, etc).
- Auditory and Visual requirements: Within normal range with or without correction.
- Worksite environment: primarily indoors-office setting with occasional exposure to outdoor elements/climate during workday, field trips, or special projects.
- A valid Pennsylvania driver’s license and the ability to travel for work including field trips and home visits.
- Demanding workload: Handle a large caseload of up to 75 participants, active and in follow-up.
- Mental Demands: Steady response to unpredictable situations and ability to remain calm in meetings and various work settings. • Demonstrates independent judgment and discretion.
TIME AND SITE REQUIREMENTS:
- This is a full time, non-exempt position following a 260 days per year work schedule.
- Regular attendance at work is a requirement of this position; any and all absences must be approved by the immediate supervisor.
- Attendance at evening or weekend meetings and occasional overnight travel to seminars and workshops is required
CSIU PROPERTY AND CONFIDENTIALITY REQUIREMENTS:
- All property, including intellectual property, materials, equipment or actual products and services developed or accrued as part of the job duties and responsibilities listed above, is the property of the CSIU. It may not be used for personal profit or gain and will be relinquished to the CSIU upon termination of employment from the CSIU.
- The person employed in this position shall maintain confidentiality with regard to the personal and private information about clients and coworkers, programs and services and any other proprietary information accrued as a result of CSIU employment or as required by state or federal laws and regulations.
- The person employed in this position must adhere to all requirements identified in the code of professionalism entitled "Ambassadors Are Professionals, Too" and CSIU Administrative Regulation 317-AR-1 CSIU Service Standards.
The position holder must be able to perform the essential job functions with or without reasonable accommodation. It is the responsibility of the employee to inform his/her supervisor and the director of Human Resources of any and all reasonable accommodations that will be required.
Primary Location | CSIU-YES Program |
Salary Range | $15.84 - $17.70 / Non-Exempt - Hourly |
Shift Type | Full-Time |