Commercial Loan Processor
Position Information
Position Title:
Commercial Loan Processor
Branch:
Cincinnati
FLSA Status:
Exempt
Status:
Full Time
Position Reports To:
Chief Operating Officer
Supervisory Responsibilities:
No
Position Purpose
Originates, manages, and services the Credit Union’s portfolio of commercial loans, with the overall objective of maintaining and increasing its’ asset quality. Develops new and existing business relationships.
Functions
Takes applications for commercial loan business. Analyzes member financial condition to include credit histories, corporate financial statements, and other financial information to assess the member’s ability to repay the loan. Makes underwriting decisions within loan approval authority. Completes or directs completion of all loan documents and closes loans. Completes required reports and records.
Participates in developing lending and deposit business for the Credit Union. Calls on prospects, seeking opportunities to expand the Credit Union’s member base.
Monitors existing loan portfolio to maintain a high-quality asset base. Maintains up-to-date member files including current balance sheets, profit and loss statements, cash flow projections, and all associated loan documentation.
Assists members with loan-related questions and concerns. Stays abreast of new types of loans and other financial services and products to better meet members' needs.
Attends and participates in meetings and committees as required.
Performs other job related duties as assigned.
Performance Measurements
Achieve or exceed assigned loan volume (dollars and/or numbers).
Ensure loan decisions are relayed to appropriate parties within X hours/days.
Ensure loan decisions are in compliance with all applicable Federal, State, and lending regulations, policies, and procedures.
Troubleshoot and resolve member and internal inquiries in a timely and accurate manner.
Provide informed, professional, and accurate service and support to all members and associates.
Education and Experience
Education
Equivalent to a college degree (BS or BA in a relevant field).
Experience
Three years to five years of similar or related experience.
Knowledge, Skills, and Abilities
Knowledge
Banking (Credit Unions) – Thorough knowledge of banking practices, policies, procedures, operations, products, services, and regulations. May also include specialized knowledge in lending or investing. Specific knowledge of the philosophy and structure of the Credit Union industry.
Knowledge
Computer Systems – Working knowledge of related computer systems and applications.
Knowledge
Economics and Accounting – Thorough knowledge of economic and accounting principles and practices, the financial markets, Credit Unions and the analysis and reporting of financial data.
Knowledge
English Language – Working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge
Finance – Working knowledge of financial reports, Credit Union financial data, and interpretation of regulatory financial reports.
Knowledge
Mathematics – Working knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Knowledge
Member and Personal Service – Thorough knowledge of principles and processes for providing member and personal services. This includes member needs assessment, meeting quality standards for services, and evaluation of member satisfaction.
Knowledge
Sales and Marketing – Working knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Skills
Active Learning – Understands the implications of new information for both current and future problem-solving and decision-making.
Skills
Active Listening – Gives full attention to what other people are saying, takes time to understand the points being made, asks questions as appropriate, and does not interrupt at inappropriate times.
Skills
Complex Problem Solving – Identifies complex problems and reviews related information to develop and evaluate options and implement solutions.
Skills
Critical Thinking – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Skills
Interaction with Computers – Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Skills
Judgment & Decision Making – Considers the relative costs and benefits of potential actions and chooses the most appropriate one.
Skills
Oral Communication – Talks to others to convey information effectively.
Skills
Reading Comprehension – Understands written sentences and paragraphs in work related documents.
Skills
Service Orientation – Actively looks for ways to help people.
Skills
Social Perceptiveness – Aware of others' reactions and understands why they react as they do.
Skills
Written Communication – Communicates effectively in writing as appropriate for the needs of the audience.
Abilities
Confidentiality – Maintains confidentiality related to Credit Union operations and work-related information.
Abilities
Deductive Reasoning – Applies general rules to specific problems to produce answers that make sense.
Abilities
Diplomacy – Deals with people and situations with a high level of skill, tact, and courtesy and manages communications and relationships between contacts.
Abilities
Inductive Reasoning – Combines pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Abilities
Integrity – Demonstrates honesty and ethical behavior.
Abilities
Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.
Abilities
Oral Expression – Communicates information and ideas in speaking so others will understand.
Abilities
Public Relations – Interacts professionally and diplomatically with the public.
Abilities
Written Comprehension – Reads and understands information and ideas presented in writing.
Abilities
Written Expression – Communicates information and ideas in writing so others will understand.
Tools/Equipment
Electronic Mail Software – Email software; e.g. Microsoft Outlook
General – General office equipment such as calculators, computers, photocopiers, and scanners.
Internet Browser Software – Web browser software; Microsoft Internet Explorer; Microsoft Edge; Mozilla Firefox; Google Chrome
Operating Systems Software – Computer operating systems; e.g. Microsoft Windows
Certifications/Licenses
NMLS Registered.
Physical Activities and Requirements
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Finger Dexterity: To individually, or as a group, flex and extend fingers for fine and precise manipulation of small items, or to activate a keyboard mouse. Handling or touching with the fingers, e.g., turning switches on/off, using a telephone push button or 10-key calculator.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Working Conditions
None. No hazardous or significantly unpleasant conditions (such as in a typical office).
Intent and Function of Job Descriptions
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to include essential functions and basic duties typically demonstrated by someone in the position. Peripheral tasks, only incidentally related to each position, have generally been excluded. Knowledge, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the functions, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employment-at-will does not impact the employee’s right to negotiate singly or in a group and participate in concerted activities regarding the terms and conditions of their employment under the NLRA. Employees can be terminated for any reason not prohibited by law.