Admissions Representative
Join one of our admissions teams around the country and help change lives through education! Ancora Education is the parent company of vocational schools including Miller-Motte College, McCann School of Business & Technology, Creative Circus, Platt College, South Texas Vo-tech and Edge Tech Academy! We currently have needs in Allentown, PA; Arlington, TX; Atlanta, GA; Chattanooga, TN; and Lewisburg, PA.
Led by our passionate professionals, we have helped many students prepare for new career opportunities, assisting them through the entire career training process from exploring career interests, to financial aid options, to the registration process, to graduation and the beginning of a new career. If you want to help us help others, this career opportunity might be for you.
The Admissions Representative is responsible for providing quality customer service and information to prospective students who are interested in pursuing career education and training. This position is responsible for conducting outbound telephone calls to individuals that have inquired about campus programs of study, meeting with prospective students, answering questions, hosting campus tours, conducting interviews, facilitating enrollments, and participating in new-student orientation. The Admissions Representative will routinely communicate with students throughout their educational experience.
ESSENTIAL FUNCTIONS
- Process high-volume of outbound and inbound telephone calls, responding timely to all customer inquiries
- Share information with prospective students about the campus and its program opportunities
- Schedule campus visits for prospective students, conduct campus tours, and facilitate enrollments
- Follow-up with new students ensuring their positive transition to being an active student
- Contribute to team initiatives and outcomes
- Use internal management software to properly facilitate and track disposition of all potential students that have inquired and students that have enrolled
- Attend department meetings, training, and activities
- Develop Student Referral Inquiries
- Ensure all paperwork is completed accurately and in a timely manner
- Other duties as assigned
Ancora Education is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All employment decisions are made without regard to individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
High School Graduate and College Degree Preferred.
Minimum 1 year customer service experience.